Hire Team
Hire Team
Global House Estates improves efficiency by 80% with a custom CMS developed by IIH Global.
Technologies
Wordpress
Laravel
MySql
Labour intensive and untraceable administration systems used to cause headaches for Global House estates. They were managing complex procedures via Excel which leaves room for error; combining that with manual customer communications and data entry, efficiency and accuracy was a constant obstacle.
Inaccuracies with data and resource management meant unnecessary costs for the business, staff were bogged down in admin work rather than optimising their time and growing the business.
After trying multiple off the shelf CRM solutions and finding each of them had their own shortfalls, Global House Estates spoke with IIH Global, whom they’ve worked with in some capacity for the last 7 years. After listening to their processes and frustrations, IIH Global proposed a custom CRM solution, built from the ground up specific to their business which fits their current processes.
IIH Global focused on improving efficiencies at all levels of the business, at the ground level, email and WhatsApp reminders for property viewings are automated and listings are pushed to multiple property listing sites such as Rightmove & Zoopla utilising their API. Contractor management communication and key return reminders are also automated.
Landlords receive payments through an automated mass pay system and management reporting is streamlined by accessing sales targets and top-level financials in one system.
STYLE TILE
The custom CRM solution is saving 4-6 hours per day for each staff member and improves appointment attendance through automated reminders.
The IIH Global team produced a streamlined website that helped service tenants effectively. The team is approachable, responsive, and communicative throughout the process.
- Director, Global House Estates
HQ: C-503A Ganesh Meridian, Nr. Gujarat High Court, S. G. Highway, Ahmedabad-380060, Gujarat, India
Branch: 806, RK Prime, Nr. Silver Heights, 150 Ft. Ring Road, Nana Mava Circle, Rajkot-360005, Gujarat, India
668 N Coast Hwy, #125 Laguna Beach, CA 92651, USA
Cardinal Point, Park Rd, Rickmansworth, WD3 1RE, United Kingdom
Im Mediapark 5, 50670 Köln, Germany
C-503A Ganesh Meridian, Nr. Gujarat High Court, S. G. Highway, Ahmedabad-380060, Gujarat, India
2013-2025 All Rights Reserved
