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How ticketing systems changed the customer support game

By IIH GLOBAL
  23.10.19
The obvious benefits of help desk applications have prompted thousands of businesses to deploy such software for customer support operations. Implementing a helpdesk tool enhances the quality of support, makes the customers happier and improves employee efficiency too. One of the significant features in such software is the presence of robust analytics and reporting features. […]
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Tag: customer support

How ticketing systems changed the customer support game
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