Role of Cab Tracking Systems in the Cab Business


IIH Global

cab tracking system

Cabs in India have become the new mode of transportation. Earlier, people use to rely on public transport or personal vehicles. Since the last few years, we have seen a drastic change in the traveling behavior of people. We have witnessed an increased number of cab companies in the market. To make their customer experience seamless, these companies have launched their own apps. Calling for cab services 24/7 has become a necessity than a luxury now. A cab tracking system plays an important role in effortlessly meeting the demands of the clientele. Companies place cab trackers in the cab which enables them to provide quick and timely services.  

There are a lot of benefits of using cab tracking devices. Here are a few of them.

  • Better client servicing
  • Real-Time updates
  • Tracking the driver and the driving behaviour
  • Trip logs
  • Theft recovery

Cab tracking systems benefit taxi companies in numerous ways as well. Let’s discuss some of them right here.

1) Improved Security

One of the most significant features of a cab tracking software system is providing the owner/company with customizable alerts. The company/owner can set alerts for issues such as speed, noise, routes, etc. The speed alert is triggered when the cab driver breaches the speed limit set by the taxi company, the noise alert is triggered when noise level it registers is over the set parameter, while route alert signals the company when a cab driver moves away from the route assigned to him.

2) Tracking of Cabs

Cab owners/companies can get information about speed, unnecessary stoppage, and fuel consumption through the device app. It helps the owner to keep track of the vehicle and lets them strategize on cost-cutting.  

3) Increased Productivity

It is considered that cab tracking systems are one of the best inventions in recent times. They are an excellent tool for taxi management tracking. The real-time tracking feature allows cab companies and owners to locate drivers nearest to the passenger’s location. The tracker can also offer the information about the route a driver should avoid due to heavy traffic or menacing road conditions. This saves time and improves efficiency.  

4) Display of Travel History

The tracker displays the number of alerts generated on any particular day for the selected device in the owner’s mobile app. It also displays alert details that show the types of violations along with a time-stamp and margin of breach against set parameters.

5) Customer Satisfaction

It is essential for cab owners to make the customer happy with their services to have a successful and profitable business. A cab tracking system helps in ensuring customer safety and also assists in managing assets and inventory. Customers prefer hiring a cab that has a tracking device managed by the company since that guarantees a safe journey.

6) Faster Recovery

It is pretty obvious that the ability to find a vehicle in a particular period of time provides many safety and security benefits to both drivers and vehicles. Vehicle trackers are of great help in finding lost, stolen vehicles as they provide real-time location tracking. If a vehicle breaks down, its location can be confirmed within seconds and the recovery can be organised easily. Similarly, if a vehicle meets with an accident, the driver’s location can be tracked and shared with the relevant emergency services.

7) Fuel Monitoring

Such systems help a cab operator in complete business management by offering a number of superb services, such as fuel and mileage monitoring. Users can get full information about fuel usage and can regulate the consumption of fuel accordingly.

8) Speed Detection

Speed is a major concern for cab companies. Over speeding has always been a problem for cab owners as most drivers start speeding whenever they see a clear road. It is harmful to the driver as well as for the customer and the vehicle. Cab tracking systems help in speed detection and appropriate actions can be taken when necessary.

These were some major benefits of using cab tracking systems. The advantages can differ according to the different devices available in the market. Cab companies are increasingly realizing the significance of real-time GPS tracking as they understand it is the best possible way to manage cabs. A cab tracking system ensures better management of operational costs and profits.  

Cab tracking system increases operational efficiency and safety, assists in rescue in case of an emergency, and provides data of the trip.

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