Salesforce Consulting Services

Round-the-Clock Technical Support

You can connect with our support engineers round the clock. They are available 24 hours a day, 7 days a week, and even on holidays and weekends.

We respond in a fast blazing way. Yet, our response time remains on an average of one hour. After all, emergency dealing is our forte, and resulting feelings of satisfaction remain forever.

Outcome-Based Coaching from Experts

We create coaching sessions based on the outcomes so they remain targeted to a particular audience.

We include top Salesforce experts in the coaching team that covers a range of topics from getting started to automation to data management techniques. In addition, we take the help of the latest coaching techniques and technologies.

Office Hours for Ask-an-Expert

We create small virtual sessions for a limited audience and their common topics.

Our Salesforce experts devote their office hours to this audience and give answers to their queries. Moreover, they trigger hot discussions among the audience with similar goals.

Training

We help clients and their teams sharpen their skill sets by offering customized training sessions.

We offer all sorts of aids in training, including documents, audios from interviews, and videos demonstrating practicals. In addition, we provide virtual learning experiences around the topics of their interests in the Salesforce niche.

Salesforce Implementation Consulting

Salesforce implementation begins with the adoption period. During this phase, the organization prepares its human resources to learn and use Salesforce at its full potential.

IIH Global has an expert team to provide training righteously. We train your team to obtain maximum value out of your Salesforce installation.

We also help the team overcome Salesforce-related issues and various release notes after launching your Salesforce custom software.

Guidance at Every Step of the Journey

The team of Salesforce Architects at IIH Global extends helping hands throughout the entire software life cycle journey.

We help you align your platform goals with your business goals.

At critical moments, Salesforce consultants at IIH Global guide you by offering tailor-made recommendations and possible solutions to your issues or queries.

Our approach to Salesforce solution development remains co-creation.

Salesforce Improvement Consulting

IIH Global has expertise in deep cloud and experience in the Salesforce ecosystem. Therefore, we shorten the timeline between your ideas and the result you achieve with our Salesforce consulting services.

Our Salesforce consultants help you share processes, strategies, and tools to create a collaborative ambiance that can give you competitive advantages and enhance your productivity at once.

Strategy Consulting

To help you build a solid business strategy with the Salesforce solution, our consultants first understand exactly what your end-users or customers seek. Then, we build the Salesforce solution accordingly.

Our consultants are world-class researchers, designers, and front-end developers. Therefore, their suggestions throughout the consulting period remain result-oriented.

How do Salesforce Consultants at IIH Global Help You?

IIH Global is indeed a global team working in the USA, UK, Germany, France, Singapore, etc. In addition, our Salesforce consultants will help you in the following arena.

Business Objectives

Salesforce consultants help you in defining business objectives. So, you can achieve increased visibility, shorten the sales cycle, reduce case resolution time, email marketing, and automate your customer support or service processes. We help you address your challenges in time and cost-effective ways.

Mapping

Our Salesforce consultants will help you map your business objectives into Salesforce features. We make your business goals clear as the first step. Then, we look into the default features and functionality offered by the platform for your solutions. Finally, we go to customized features and functionality to meet your bespoke needs if needed.

Recommendation

Salesforce consultants at IIH Global recommend appropriate Salesforce editions for your solutions, as they know the pros and cons of each edition, and they also understand your business requirements. Thus, their suggestions make sense. It will save you from paying for unneeded features or functions. They know what a perfect match for your future challenges is.

Salesforce Cloud

Salesforce offers a variety of cloud services to businesses to achieve their goals. So, our consultants provide consulting services regarding Salesforce cloud. We help you automate sales and customer service workflows. We help your business create a personalized customer journey and targeted advertising campaigns.

User Adoption Strategy

We create a user adoption strategy to get mastery over your Salesforce solution. Our strategy consists of iterative user training. We offer timely user support for the Salesforce admin issues. We also help with release notes. We provide rewards to encourage Salesforce users.

Lead Conversion

Salesforce consulting services at IIH Global consists of helping hands in the lead conversion aspects. We help businesses to create Omnichannel marketing campaigns. We enable patrons to do digital advertisements using Salesforce Cloud services.

Salesforce Consulting Services for Salesforce Products

We offer tailor-made Salesforce consulting services for the following Salesforce products:

For more information about our services, contact our full-service digital agency and we’ll create the perfect solution for your needs.